Welcome to Copper & Crystal, operated by Talk to the Universe Pty Ltd (“we”, “us”, “our”).
By accessing or using CopperandCrystal.com (“the Website”), you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the Website.
Copper & Crystal provides products and experiences relating to copper, crystals, light, energy and wellbeing.
Our products and information are provided for general informational and wellness purposes only.
We aim to ensure that information on the Website is accurate and current. However, information may occasionally contain errors, omissions or become outdated.
Product descriptions, images, specifications, availability and pricing may change without notice.
Images are provided for illustrative purposes and, where products contain natural materials such as crystals, individual pieces may naturally vary in colour, shape, size and appearance.
When you place an order through the Website, you are making an offer to purchase the selected products.
We reserve the right to accept or decline an order, including where a product is unavailable, an obvious pricing or product description error has occurred, or we reasonably suspect fraudulent activity.
Payment must be received before an order is dispatched unless otherwise agreed.
All prices displayed on the Website are in the currency stated at the time of purchase.
We reserve the right to change prices at any time. Price changes will not affect orders that have already been accepted and paid for.
Any applicable taxes, duties, customs charges or other government charges may be the responsibility of the customer depending on the destination and applicable laws.
We aim to make Copper & Crystal products available to customers around the world.
Shipping costs, delivery times and available shipping methods may vary depending on the product and destination.
Please refer to our Shipping page for further information.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights you may have under Australian Consumer Law or other applicable laws.
Where a product is faulty, damaged or does not meet your consumer guarantees, please contact us so that we can assess the issue and provide an appropriate remedy.
Additional return conditions may apply to change-of-mind returns or customised products.
Copper & Crystal products and information are intended to support wellbeing and personal experiences. They are not intended to diagnose, treat, cure or prevent any disease or medical condition.
Information provided on the Website should not be considered medical advice and should not be used as a substitute for advice from a qualified healthcare professional.
If you have a medical condition, are pregnant, are taking medication or have concerns about whether a product is appropriate for you, seek advice from an appropriately qualified healthcare professional before use.
Individual experiences and results may vary.
All content on the Website, including text, images, graphics, logos, product names, designs and other materials, is owned by or licensed to us unless otherwise stated.
You may not reproduce, modify, distribute, publish or commercially exploit our content without our prior written permission.
You agree not to use the Website:
The Website may contain links to third-party websites or services.
We are not responsible for the content, availability, privacy practices or terms of third-party websites.
Your use of third-party services is subject to the terms and policies of those providers.
To the extent permitted by law, we are not liable for loss or damage arising from your use of the Website or products except where such liability cannot legally be excluded.
Nothing in these Terms & Conditions excludes or limits any consumer guarantee, right or remedy that cannot lawfully be excluded under applicable law.
We may update these Terms & Conditions from time to time.
The updated version will be published on this page and will apply from the date of publication.
These Terms & Conditions are governed by the laws of Queensland, Australia.
You agree to submit to the jurisdiction of the courts of Queensland and the applicable courts of Australia.
If you have any questions about these Terms & Conditions, please contact us:
Talk to the Universe Pty Ltd
Trading as Copper & Crystal
Email: admin@talktotheuniverse.com
Website: CopperandCrystal.com
Last updated: September 2026
We ship Copper & Crystal products to customers around the world.
Because our products can vary significantly in size, weight and destination, shipping costs and delivery times depend on the product you purchase and where it is being delivered.
We aim to ship to virtually anywhere in the world.
Available shipping methods and costs will be shown at checkout where applicable. For larger, custom or international orders, we may contact you directly to arrange the most suitable shipping option.
Delivery times vary depending on your destination, the product ordered and the shipping method selected.
Estimated delivery times are provided as a guide only and may be affected by customs, weather, carrier delays or other circumstances outside our control.
Customers receiving orders outside Australia may be responsible for import duties, customs charges, taxes or other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated at the time of purchase.
For larger Copper & Crystal installations, custom products or orders requiring special freight arrangements, please contact us before placing your order.
We’ll work with you to find the best shipping solution for your location.
We’re happy to help.
Email: admin@talktotheuniverse.com
Copper & Crystal
Operated by Talk to the Universe Pty Ltd