Copper & Crystal is operated by Talk to the Universe Pty Ltd (“we”, “us”, “our”).
We respect your privacy and are committed to protecting the personal information you provide to us when you visit or use CopperandCrystal.com (“the Website”).
Depending on how you interact with us, we may collect information such as:
We only collect information that is reasonably necessary to operate our business, provide our products and services, communicate with you and improve your experience.
We may use your personal information to:
You can unsubscribe from marketing communications at any time.
Payments may be processed through third-party payment providers. We do not generally store your complete payment card details.
Those payment providers may collect and process information in accordance with their own privacy policies and terms.
Our Website may use cookies and similar technologies to help us understand how visitors use the Website, remember preferences and improve our services.
We may also use third-party analytics or advertising services that collect information about website activity.
You can adjust your browser settings to manage or block cookies, although some Website features may not function as intended.
We do not sell your personal information.
We may share information with trusted third parties where reasonably necessary to operate our business, including payment providers, shipping providers, website and technology providers, analytics services and professional advisers.
We may also disclose information where required or authorised by law.
Some of our service providers may operate outside Australia. Where your information is handled overseas, we take reasonable steps to ensure that it is handled appropriately and in accordance with applicable privacy requirements.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
You may contact us if you would like to access or correct personal information we hold about you.
If you believe information we hold about you is inaccurate, please let us know and we will take reasonable steps to correct it.
If you have a question, concern or complaint about how we handle your personal information, please contact us.
Email: admin@talktotheuniverse.com
We will endeavour to respond to privacy enquiries and complaints within a reasonable timeframe.
We may update this Privacy Policy from time to time to reflect changes to our business, Website or legal obligations.
The latest version will always be published on this page.
Last updated: September 2026